FAQs | Frequently Asked Questions

1. Are Jeep Tours very adventurous, extreme?

The Peniche360 concept is more focused on promoting the history, culture, gastronomy, legends, geology, etc., of Peniche and region, in a fun, family-friendly way, outside of the usual guided tours. That's why our Jeep Tours don't have such an adventurous/radical aspect, with the exception of some moments that are suitable (depending on the type of client present at the time). In addition, Peniche360 guides always have the ease and interest to adapt the tour to the tastes of the clients, and therefore, each tour is different from the other.

In other words, Peniche360 Tours are ideal for family outings (with or without children), couples, groups of friends and even for groups of work colleagues who need a fun moment to disconnect from the world of work. If you come alone, you are equally welcome!

2. How can I book a Tour? Do I have to book through the online booking platform?
  1. contactos fornecidos  ma de reservas aqui (apena

You can book a tour in one of the following two ways:

  1. By contacting us directly, using the contact means provided here. There will be no additional costs (booking fees, etc.). To make a reservation, you must contact us up to 48 hours before the desired date. Response time: up to 36 hours.

    or

  2. Through the booking platform here (available only for 4 Jeep Tours and 2 Walking Tours; for the others, you can book by contacting us directly only). This way, you can immediately check availability and ensure instant confirmation of your reservation. However, there are some additional platform fees.
3. How do the Tour prices work? Are the Tour prices per person? Where can I check the prices for all your Tours?

Our prices are not per person, but per group.

And, basically, since these are private tours (we don't mix you with other people), the bigger thr group, the cheaper it is per person.

And yes, you can check our price list here.

4. Are the tours private or will I be mixed with other people I don't know?

All our Tours are private (we don't mix you with people you don't know).

5. Until when can I cancel a tour? Will I receive a full/partial refund?
6. Which are the Tour Rules?

Check the Tour Rules here.

 

Consulta as Regras dos Tours aqui.

7. Is it necessary to prepay for Tour bookings?
8. Are the Tours always the same? Are they exactly as they are predefined? Will I visit repeated places/places that I already know?

No tours are the same. The same tour we do today with one family will be completely different tomorrow with another family. This happens because we can easily adapt the tour to the tastes of the group present at the time. Our main goal is for people to leave Peniche wanting to come back and feeling that it was tailored to their needs.

This way, we will try to find out if there is anything you have visited before so that we do not repeat the place or, even if this happens, we guarantee that you will discover something new that you have not had the opportunity to see before.

9. In addition to the Tours that already exist predefined, is it possible to create a Tour of my own choice? Is it possible to customize a Tour?

Yes, it is totally possible. You can check out more information here and customize your Tour by describing what you want when filling out the form. Please note that it will not always be possible to do everything you want. But we always try to do our best to make you happy.

10. Do Tour prices vary depending on the season?

No, the prices of our tours remain the same all year round.

We believe that the price of our service remains the same and we do not increase/decrease according to demand.

11. Who drives the Jeep on Jeep Tours? Is it the customer?

No, the client never drives at any moment. On Jeep Tours the jeep is always driven by the Peniche360 guide.

12. Does Peniche360 do trips to Berlengas?

No, Peniche360 does not offer tours to Berlengas Island or any type of maritime tourism activity.

However, we work in partnership with several companies that organize trips to the island and we can help you if you have any questions about how to book.

Peniche360 focuses on showing you the best of Peniche and the neighboring municipalities, taking you to explore the off-the-beaten-path, because Peniche is not just about beaches, surfing and Berlenga.

13. Do the Tours include insurance? Are the clients covered?

Of course. All clients are covered by insurance during all the Tours.

In order to operate legally, in accordance with the requirements stipulated by law, Peniche360 has Personal Accident and Civil Liability insurance, and is registered with the RNAAT, under number 481/2022.

Smurf, o Jipe Azul (Land Rover Discovery) da Peniche360, a passar em poças de agua nas Cesaredas
Diana e Romário, guias da Peniche360 no Jipe UMM, o Amarelinho
Diana Costa, guia da Peniche360 a segurar e ver através dos binóculos
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